Utilities

Water and Sewer Utilities 

Water and Sewer Utilities


Cross Connection Inspection

The Blue Mounds Water Utility is required by the Department of Natural Resources to make these inspections. A cross-connection is defined as any physical connection or arrangement between two otherwise separate systems, one of which contains drinkable water from the Village of Blue Mounds water system, and the other water, from a private source. Water of unknown or questionable safety, or steam, gases or chemicals whereby there maybe flow from one system to the other, the direction of flow depending on pressure differential between the two systems. This could be as simple as a garden hose, connected to a faucet, without back flow prevention, with the other end of the hose laying in a bucket, or connected to a sprayer containing fertilizer, insecticides or other chemicals and have a loss of pressure on the village main which would siphon contaminates into the village water supply system. Your cooperation by allowing utility employees to make this inspection, although mandated, is greatly appreciated.

Application for Utility Services

Utilities Payment Options

Water and Sewer Utility Bills are sent out monthly, the first week of the month.


In Person

You may pay by cash, check, or money order at the Village Clerk’s Office during regular office hours, Monday – 8:00 a.m. – 4:30 p.m., Tuesday through Thursday – 8:00 a.m. – 4:30 p.m., Closed on Friday.

For your convenience we have an outdoor payment drop-off box available 24-hours a day located next to the door under the sign board. The box is checked regularly on weekdays.

Credit Card

You may pay by credit or debit card online through GovPayNet.

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. Our automatic payment plan will help you in several ways:

• Saves time because there are no checks to write or rush to drop it off in time to avoid penalties.

• Helps meet your commitment in a convenient and timely manner – even if you are on vacation or out of town.

• Maintains good credit – your payment is always on time and there are no lost or misplaced statements.

• Saves money on postage, cost of checks and late fees.

• Easy to sign up, easy to cancel.

The automatic payment plan is dependable, flexible, convenient and easy. To sign up today, click on Automatic Payment Authorization, fill it out and drop it off at the Village Office.

By Mail

You may pay by check or money order by mail. Make checks payable to “Village of Blue Mounds.” Payments should be sent to:

Village of Blue Mounds Utility

P.O. Box 189

Blue Mounds, WI  53517

By Phone

Credit and debit card payments are now accepted by phone through GovPayNet.  The toll free number is 888-604-7888. GovPayEXP assesses a convenience fee for credit or debit card payments.

Insufficient Funds Charge

A $15.00 charge will be applied to the customer’s account when a check rendered for utility service is returned for insufficient funds.

Prompt Payment of Bills

A charge of 3% but not less than $.50 will be added to bills not paid within 20 days from date of issuance. This ONE-TIME 3% late payment charge will be applied only to any unpaid balance for the current billing period’s usage. This charge is applicable to all customers. The utility customer may be given a written notice no sooner than 20 days after the bill is issued and unless payment or satisfactory arrangement for payment is made within 10 days, service may be disconnected pursuant to the Wisconsin Adm. Code, Section 113 and Section 185.

The information shown is only general. A complete schedule is on file at our office and is available for details. Please communicate with our office if you do not receive bills, or if you have any questions about a bill. Retain this information for future reference.

Disconnection Policy

If your utility bill becomes delinquent, we are required by the Public Service Commission rules to send disconnect notices ten days prior to the contemplated date of disconnection. If there is no response to this notice, a 24 hour disconnect notice will be delivered to your address by the public works dept. This will be your final notice. Your service WILL be disconnected if you do not respond to this notice. A written work order will be issued authorizing disconnection. The utility dept. will then turn the water off at the curb and leave a notice at the property. All payment negotiations are to be done at the utility office. The utility workers are not authorized to collect or negotiate payments. Utility workers are only responsible for completing the work order, which means disconnection of service and delivery of notice.

Your service WILL be disconnected on or after date shown on notice unless: 

1) the account is paid in full 

2) arrangements are made to pay by signing a deferred payment agreement. If payment is not made on the agreed date(s) a subsequent notice shall be left on the premises 24 hours prior to disconnection.

Immediately Contact the Utility Office

If your utility bill becomes delinquent, we are required by the Public Service Commission rules to send disconnect notices ten days prior to the contemplated date of disconnection. If there is no response to this notice, a 24 hour disconnect notice will be delivered to your address by the public works dept. This will be your final notice. Your service WILL be disconnected if you do not respond to this notice. A written work order will be issued authorizing disconnection. The utility dept. will then turn the water off at the curb and leave a notice at the property. All payment negotiations are to be done at the utility office. The utility workers are not authorized to collect or negotiate payments. Utility workers are only responsible for completing the work order, which means disconnection of service and delivery of notice.

Your service WILL be disconnected on or after date shown on notice unless: 

1) the account is paid in full 

2) arrangements are made to pay by signing a deferred payment agreement. If payment is not made on the agreed date(s) a subsequent notice shall be left on the premises 24 hours prior to disconnection.

If water service has been disconnected, and you wish to be reconnected, you must pay:

1) Your past due account balance in full.

2) A reconnection charge of: $25 between 8:00 am – 4:00 pm OR $35 after 4:00 pm.

Service reconnection is only available during office hours.

Call 437-5197 ext 22 between 8:00 a.m. and 4:30 p.m. Monday through Thursday.

Conserving Water

Click below to learn how to conserve water in your home using some simple tips!

Save Water

Annual Drinking Water Reports

Each year the Blue Mounds Water Utility must provide information regarding the quality of our drinking water. 

2016 CCR

Rates

Water Rate Summary & Sewer Rate Summary

Utility Rate Sheet 7-20-15